TABLE OF CONTENTS
- User Report
- Popular Domains
- Most Popular Tiles
- Collections Report
- Recognition Report
- Most Popular Files
Your Reporting Dashboard provides you with a snapshot of information, however, you can access more extensive reporting.
To do so, click the burger menu in the top right corner of your Huler screen home page.
This opens up a general options menu. Within this menu click on Hub Admin which will take you through to the Admin dashboard for your Huler account:
Follow up by heading over to the ‘Reports’ tab in your context menu. Here you will see the full list of reports available to you.
The overview works similarly to the dashboard and provides you with a snapshot of Active Users (anyone who has logged in in the past 30 days), Tile Interactions, Popular Tiles, Popular Domains, Articles, Recognition Given & T&Cs acceptance.
All data is captured over a 30-day rolling period, except T&Cs which is all-time user acceptance.
By clicking into each report, you can access a more detailed and specific report.
All of the following reports follow the same behaviour. You can categorize what information you want to display by clicking into the Column Fields button.
And you can filter down your results for more refined data using the Filter button.
You can filter all reports by date, going back to the activation date of your Hub.
All reports can be exported to a CSV by clicking the 'Download CSV' button.
The filtering options will vary between reports, but the purpose of the button remains the same throughout.
The user report provides you with information on a users login history. You can even drill deeper into the data to view the exact sessions of desired users by clicking into the Action toggles which will show you the time and date of each log in.
The popular domains report provides you with the most popular domains and the total tile clicks it has had.
Most Popular Tiles
The popular tile report provides you with the most popular tiles. This report allows you to drill deeper into the data. In this report, you can see:
- What tile type it is (Link, Collection, Video or Upload)
- Who created the tile
- When it was created and the corresponding links (where applicable)
- Total tile clicks.
Clicking into Actions > View Tile Interactions will allow you to see exactly which users have accessed the tile.
The Collections Report provides you with statistics on your internal and external Collections. From clicking on the stats button at the top of your collection, you'll be able to see key stats for your collections;
- Collection Name
- Type (created by User or Admin)
- Who the Collection was created by
- The date and time it was created
- IsExternal (whether or not the Collection has been shared externally)
- Internal and external clicks to the collection
- Details on the internal users who have viewed the collection
- Tile summary detailing clicks to tiles from within the collection
Clicking into 'View Tile Interactions' through the Actions tab will allow you to see which users have accessed the Collection and when.
Clicking into 'View Tile Summary' will give you a secondary report of the interactions on the tiles within the Collection.
Admin Collections Report
Only Admin's will have full visibility on Collections reports, for example the date and time a user accessed the Collection or associated tiles, to ensure this information isn't used as a form of employee/ productivity monitoring. A user can request this enhanced level of reporting from an Admin at any time. In addition to the above, Admin can view;
- Information on the type of collection for all collections (admin & end user) in the system
- What tiles are in everyone's collections
- The date and time a user accessed the Collection or associated tile
You can download this report from the Tile Summary Report.
You can use the Recognition report to search for Recognition by giver, receiver or recognition.
You can also delete any unwanted Kudos one-by-one by clicking into the action toggles, or alternatively, you can use the check boxes to bulk delete.
Most Popular Files
The most popular file report allows Admins to see more specific information about the files uploaded into Huler. In this report, you can see:
Clicking into Actions > View File Interactions will allow you to see exactly who has accessed the file and when.
This report is sorted by most downloaded and most clicked.
Recognition cannot be an audience managed tile, however you can hide it from Users Hubs by turning it off Global.